DELIVERY + SHIPPING
Delivery + Shipping
ELLE LOUISE delivers jewellery around the globe.
We offer free shipping Australia wide when you spend $35 or more in one transaction. Orders under $35 will incur a $10 shipping fee.
Need your order quickly? We also offer an express service for $10 which takes 1-2 business days.
Shipping within Australia:
- Standard - Free (all orders over $35) – 1-7 business days
- Standard - $10 (all orders under $35) – 1-7 business days
- Express -$10 (all orders over $35) - 1-2 business days
All orders will be shipped to the address provided within 72 hours from the date of the purchase.
As you can understand, we are unable to take responsibility for any unforeseen circumstances (reasons beyond our control), which may cause your delivery to be late.
All international orders will be shipped using DHL express.
Products shipped internationally are typically processed within 2 business days from the date of the order. Once processed your order will be delivered within 2-7 business days.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of the custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.
Shipping outside of Australia:
- New Zealand ($20) – 2-5 business days
- United States ($25) - 3-5 business days
- Rest of the World excluding France ($30) - 3-7 business days
All prices on our website are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars.